Revisiting how business is done in the new normal
The pandemic will be remembered as a major disruptive event that has, in many cases, rewritten the rules and given rise to a sort of Year Zero. The global spread of Covid-19 and the consequent adoption of safety measures by governments have impacted everyone’s life. In just a few months, new lifestyles have taken shape, along with new eating habits, new ways of enjoying ourselves and new shopping experiences requiring businesses to respond while also dealing with the crisis-induced economic difficulties.